> ## Documentation Index
> Fetch the complete documentation index at: https://wiredesk.ai/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Quickstart

> From a new account to an agent answering customers on your site, usually in ten to fifteen minutes.

This is the fastest route to a working agent. You give WireDesk your website address, it builds an agent from what it reads, you test it, and then you put it live. Nothing reaches customers until you turn a channel on and connect it, so you can safely get things wrong along the way.

<Steps>
  <Step title="Create your account">
    [Sign up](https://wiredesk.ai/sign-up). You go straight to the setup screen, **Point it at your website. Chat with it in a minute.** You don't need a credit card.
  </Step>

  <Step title="Build the agent from your website">
    Type your website address into the box. You can leave out `https://`. Then answer the two questions under it:

    * **What should this agent do?** Choose **Answer questions about the business** (the default), **Handle support requests**, **Book appointments and capture leads**, or **Something else — I'll describe it**. Your choice shapes the name, greeting and instructions WireDesk drafts.
    * **Where should it answer?** Tick **Website chat**, **Phone** and **Email** as you need them. You must pick at least one. Channels you leave unticked aren't set up, and you can turn them on later.

    Click **Build my agent**. WireDesk reads a few pages of your site and drafts the agent's name, greeting and instructions from them. This takes about half a minute. It then reads the rest of your site in the background and adds those pages to the agent's [knowledge](/docs/knowledge/overview).

    No website, or the site couldn't be read? Choose **Describe your business by hand instead**, write a few paragraphs, and click **Build from these notes**.
  </Step>

  <Step title="Chat with it">
    Next you'll see a live chat with the new agent. It works the same way your visitors' chat will. Ask it the three questions your customers ask most. Then ask something your website doesn't cover, and check that it says it doesn't know rather than guessing.

    If you ticked **Phone**, click **Hear it answer the phone** to talk to it in the browser.
  </Step>

  <Step title="Check what it drafted">
    Click **Adjust how it talks first**, or later go to **Agents → your agent → How it talks**. Read the instructions. The draft comes from your website, so anything your site doesn't say, such as prices, hours or policies, is missing. Add those facts as [notes in Knowledge](/docs/knowledge/notes), not in the instructions. See [instructions](/docs/persona/instructions) for why.
  </Step>

  <Step title="Turn on your channels">
    Click **Looks good — put it to work →**. You'll see one step for each channel you picked:

    * **Website chat**: the snippet, with instructions for common platforms.
    * **Phone**: **Set up the number** opens **Channels**, where you get a number the agent answers. See [phone](/docs/channels/phone).
    * **Email**: the agent's email address, and how to forward your support inbox to it. See [email](/docs/channels/email).

    Click **Finish — go to your dashboard** when you're done. Everything here is also under **Agents → your agent → Channels**.
  </Step>

  <Step title="Install the chat widget">
    Open **Agents → your agent → Install** and copy the snippet. It already contains your widget key:

    ```html theme={null}
    <script src="https://wiredesk.ai/widget.js" data-widget="wk_..." async></script>
    ```

    Paste it just before `</body>` in the layout that every page of your site uses, then publish. Load any page on your site. The status at the top of **Install** changes to **Live on** followed by your domain. [Install the widget](/docs/widget/install) has the steps for each platform.
  </Step>

  <Step title="Watch the conversations">
    Open **Conversations** in the sidebar. Every chat, call and email the agent handles appears here in full. Read the first day's conversations closely. They show you what your website doesn't answer. [Your first week](/docs/get-started/first-week) explains what to do with what you find.
  </Step>
</Steps>

<Tip>
  Want to see the bubble before you touch your own site? On **Install**, click **Try it on a demo page**. It opens a sample page that already has the snippet on it.
</Tip>

## Related

* [Test your agent](/docs/agents/test-your-agent)
* [How the agent answers](/docs/concepts/how-answers-work)
* [Create an agent](/docs/agents/create-an-agent)
* [Install the widget](/docs/widget/install)