The phone is the business. Stop letting it ring out.
WireDesk answers every call, chat and email for your trade business — books the appointment, takes the message, and puts the emergency straight through to you. Trained on your website in minutes. No seats, no contract, pay for what it handles.
Start free · No credit card · Website chat today, your phone line when you're ready
Three calls a home services business gets every day
And what the agent does with each — from your website, never invented.
"Do you come out to Riverside?"
Answers from your service area on your website, and if they're outside it, says so politely instead of wasting a truck roll.
"How much is a service call?"
Quotes exactly what your site says — the diagnostic fee, what it covers, what it doesn't. Never invents a price.
"Can someone come today?"
Checks your calendar, offers the real slots, books it, and texts you the details. If it's an emergency, it rings you instead.
When it hands the call to you
Emergencies — a burst pipe, no heat in January, a sparking panel — go straight to your phone, live, with a one-line summary spoken first. Everything else it books or takes a message for, and you get a text with the name, number and what they need. You set the rule; it follows it every time, at 2pm and at 2am.
- 300 calls × 3 minutes of voice
- $180
- 200 website chats answered
- $4
- 100 emails answered
- $2
- A month
- ≈ $186 / month
At $0.20 per started voice minute and $0.02 per answered chat or email. A per-call answering service at $1.50 a call would be $450 for the same calls, before its monthly minimum — and it takes a message rather than booking the job.
See every rateMissed Call Revenue Calculator
How much do unanswered calls cost your business each month? Enter your weekly call volume, missed-call rate, booking rate and average job value to see the revenue walking out the door.
Missed calls × booking rate × job value. Weeks are converted to months at 52 ÷ 12. Nothing you enter leaves your browser.
Also free: Hear an AI Agent Answer the Phone
In your trade's own words
When it's 98° and every phone in town is ringing.
An AI agent that answers your HVAC company's phone during the summer surge and the January no-heat calls — books service, quotes from your website, and puts emergencies straight through.
OpenThe burst pipe calls at midnight. The quote calls at noon. It answers both.
An AI agent that answers your plumbing company's phone 24/7 — books the drain cleaning, quotes from your website, and puts the burst pipe straight through to you.
OpenYou can't answer the phone with both hands in a panel.
An AI agent that answers your electrical company's phone — books panel upgrades and EV charger installs, quotes from your website, and puts the sparking outlet straight through to you.
OpenQuestions home services owners ask
For most trade businesses, yes. An answering service picks up and takes a message you call back later. WireDesk picks up, answers the caller's actual question from your website, books the appointment on your calendar, and only takes a message when it can't help — and for an emergency it transfers the live call to you. It costs less per call and the caller gets an answer instead of a callback.