Free tools
Free tools for support teams
Calculators, scripts, converters and site checks for the people who run a support queue. No signup, nothing stored.
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Support calculators
Put a number on the queue: staffing, cost per ticket, SLA, CSAT, missed calls, AI pricing.
AI Support Pricing Calculator: Per Seat vs Per ResolutionPrice one month of AI customer service three ways: per resolution, seats plus resolutions, and usage per reply. Your volume, your rates. Free.Missed Call Revenue CalculatorHow much do unanswered calls cost you each month? Enter your weekly call volume, missed-call rate, conversion rate and average order value to see the revenue walking out the door.Support Cost & AI ROI CalculatorWork out what answering customer conversations costs you in hours and dollars, how much an AI agent would resolve, and what it would bill at usage rates — net savings included.Call Center Staffing Calculator (Erlang C)Work out how many agents a phone queue needs with the Erlang C formula. Enter call volume, handle time, target service level and shrinkage to get a schedule.Cost Per Ticket CalculatorSee what each support ticket actually costs — cost per ticket or per contact — from agent pay, headcount and tooling spend. Free, runs in your browser.SLA & First Response Time CalculatorWork out SLA attainment and how many tickets breach it, including the after-hours tickets you're not answering fast enough. Free, no signup.Ticket Deflection Rate CalculatorWork out gross and net deflection rate — how many conversations skip a person, and how many come back anyway — plus the monthly cost it actually avoids. Free tool.CSAT Calculator: Customer Satisfaction Score & NPSFree CSAT calculator: satisfied responses ÷ total responses × 100, plus NPS from promoters and detractors, with a benchmark band for each. No signup.Average Handle Time (AHT) Calculator & FormulaCalculate average handle time: (talk + hold + after-call work) ÷ calls handled. Plus agent-hours per month and calls per agent-hour, for staffing. Free.After-Hours Call Cost CalculatorSee how many calls land outside business hours, how many go unanswered for good, and the revenue at risk each month from calls nobody calls back. Free tool.Answering Service Cost CalculatorCompare the monthly cost and cost per call of an in-house team, a live answering service, and an AI agent, side by side, using your own numbers. Free tool.
Voice & phone
Scripts, greetings and formats for the channel that still rings all day.
Hear an AI Agent Answer the PhoneTalk to a Wiredesk voice agent from your browser — no phone, no download. Hear how it greets a caller, answers a question, takes a message and hands off to a person.IVR Script Generator and ExamplesWrite an IVR phone menu script from your options, hours and after-hours routing. Built for support teams; drafted by a model, so read it before anyone records it.AI Voicemail Greeting Generator for BusinessFree AI voicemail generator: a voicemail, after-hours, on-hold or holiday greeting for a support line or a person's phone, from your hours and callback promise.Customer Service Call Script GeneratorWrite an inbound call script for support, order status, bookings, billing, complaints or cancellations, built on your policies. Drafted by a model; read it before use.Call Transcript SummarizerPaste a call transcript and get a summary with the outcome, next steps and customer sentiment, or action items only. Drafted by a model for support teams; nothing stored.Phone Number Formatter (E.164)Paste a list of phone numbers in any format and get them back in E.164, one per line, with a copy button and CSV download. Runs in your browser; the list never leaves it.
Try the agent on your content
Paste a URL or a file and see what an agent would answer from it. No signup.
Test an AI Support Agent on Your Website (Chatbot Preview)Paste your URL. A crawler reads up to six pages, a model writes five questions customers ask and answers them from those pages only, or says the answer isn't on the site.Chat With Website AI: Ask Any Site a QuestionPaste a URL and chat with a model that answers only from that site's pages. Ask what a customer would, and watch it decline when the site doesn't say.Chat With PDF: Ask Questions of Any Support DocumentUpload a PDF, Word or text file up to 10 MB and chat with a model that answers only from it. Test a help center export, a policy or an SOP before an agent reads it.Knowledge Gap Finder: What Your Help Center Doesn't AnswerPaste a week of tickets or chat logs. A model lists the questions customers asked that your help center doesn't answer, grouped by theme, with an article title for each.
FAQ generators
Turn a page, a PDF or a paragraph into a question-and-answer set, with schema.
AI FAQ Generator for Support TeamsPaste a policy, a product page or your own notes and get a FAQ drafted from it: 5, 8 or 12 questions, written for customers or for the support team. Nothing invented.Website FAQ Generator From Up to Five PagesPaste up to five pages — pricing, policies, getting started — and get one FAQ drafted from what they say. Fetched once, read by a model, nothing invented.FAQ Generator From URL: One Page Into a FAQPaste one URL — a returns policy, a plan page, a help article — and get a FAQ drafted from that page alone. Fetched once, read by a model, nothing the page doesn't say.PDF to FAQ Generator for PDF and Word FilesUpload a PDF or Word file — a manual, a policy, a warranty, up to 10 MB — and get a FAQ drafted from it. Converted to Markdown, read once by a model, nothing invented.FAQ Schema Generator (FAQPage JSON-LD)Turn a list of questions and answers into FAQPage JSON-LD, wrapped in a script tag and ready to paste into the page. Built in your browser; nothing is sent to a server.
Support writing
Replies, macros, apologies and articles, drafted in a tone you pick.
Customer Service Script GeneratorDraft a customer service script for live chat, email or phone from a scenario and the policies it must respect. Pick a tone, read it, and give it to the team.Customer Service Email Response GeneratorPaste a customer's email and the points your reply has to cover. A model drafts the response in the tone you choose, with your sign-off, ready to read and send.Canned Response Generator for Support MacrosList the questions your team answers most and get a canned response for each, as plain text or in Zendesk macro, Intercom saved reply or Freshdesk shape. Drafted by a model.Apology Email to Customer GeneratorWrite a customer apology email that names what went wrong, says what you are doing about it and ends with a next step. Sincere, formal or brief; drafted by a model for you to read.Support Auto Reply Message GeneratorWrite an auto-reply for a support inbox — ticket received, after hours, holiday closure or out of office — with your hours, a return date and where to get help meanwhile.Chatbot Welcome Message GeneratorGet three chatbot welcome messages for your website assistant — what it can help with, when a person is available and how to reach one — in a tone you pick.Ticket Summary GeneratorPaste a support ticket or email thread and get a summary with the next action, a handoff note for a colleague, or a one-line subject — drafted by a model in seconds.Knowledge Base Article GeneratorTurn a question and a list of facts into a help article with an intro, steps and notes, for customers or your internal team. A model drafts it in your tone; you check the facts.Negative Review Response GeneratorPaste a negative review, its rating and what you've done about it, and get a public response that owns the problem without arguing. Drafted by a model; read it before you post.Customer Service AI Agent System Prompt GeneratorTurn a few lines about your business into structured instructions for a customer service AI agent — business context, role, style and guardrails — ready to paste into its setup.
Convert to Markdown
PDF, Word, HTML, spreadsheets and pages into clean Markdown an agent can read.
PDF to Markdown ConverterConvert a PDF to clean Markdown: headings, lists and tables kept, page layout dropped. For the manuals and policy documents a support team answers from. Nothing is stored.DOCX to Markdown Converter (Word to Markdown)Convert a Word document (.docx, .doc or .odt) to clean Markdown. Heading styles, lists, tables and links are kept. The file is converted in memory and not stored.HTML to Markdown ConverterTurn an HTML file or pasted HTML into clean Markdown. Scripts, styles and markup stripped; headings, links, lists, tables and code blocks kept. Nothing is stored.Webpage to Markdown Converter (URL to Markdown)Paste a public URL and get the page as clean Markdown: article text, headings, links and tables kept; scripts, navigation and boilerplate dropped. Nothing is stored.CSV to Markdown Table ConverterPaste CSV or choose a .csv file and get a Markdown table with a header row. Delimiter detected automatically. Runs entirely in your browser; nothing is uploaded.Excel to Markdown Table ConverterConvert an Excel workbook (.xlsx, .xls, .xlsm, .ods or .numbers) to Markdown. Each sheet becomes a table under its own heading. Converted in memory, never stored.Google Docs to Markdown ConverterPaste the share link of a Google Doc and get it as Markdown: headings, lists, links and tables kept. The doc must be set to Anyone with the link can view. Nothing stored.
Sitemaps, crawling & AI readiness
Find and check sitemaps, extract URLs, and see which AI crawlers your site lets in.
Find the Sitemap of Any Website (Sitemap Checker)Paste a site and see every sitemap it publishes: the ones robots.txt declares and the common paths, each with its type, its URL count and whether the XML parsed.XML Sitemap Validator and CheckerPaste a sitemap URL and get a report: did it fetch, did the XML parse, index or urlset, URL count against the 50,000 limit, foreign hosts, bad dates, duplicates.Sitemap URL Extractor: Extract URLs From a SitemapPaste a sitemap or sitemap index URL and get every page URL it lists, up to 5,000, as a plain list you can copy or download as CSV. Follows an index into its children.Find All URLs on a Website: Free Page URL ExtractorPaste a site and get its page URLs as a list: the crawler starts at the sitemap if there is one, otherwise the home page, and follows same-origin links up to 100 pages.Robots.txt Generator With AI Crawler PresetsBuild a robots.txt in the browser: allow everything, block AI training crawlers only, block all AI crawlers or block the lot, plus your own paths, a crawl delay and the sitemap.llms.txt Generator for Any WebsitePaste a site and get a draft llms.txt: the site name, a one-line summary, and every page from the sitemap grouped by section with its title and description. Edit, copy, download.AI Crawler Access Checker: Is Your Site Blocking GPTBot?Paste a site and a path; it reads robots.txt and shows, for GPTBot, ClaudeBot, PerplexityBot and every other known AI crawler, whether that path is allowed and why.
Support ops utilities
Small things a support team needs every week.
AI Customer Service RFP Template (Free Generator)Generate a vendor-neutral RFP for an AI customer service agent: scope, must-haves, 28 questions and a weighted scorecard. Markdown, free.Email Signature GeneratorBuild a clean support-team email signature with name, title, contact details and hours. Copy it formatted for Gmail or Outlook, or copy the raw HTML.