When it's 98° and every phone in town is ringing.
Your busiest days are the days you can least afford to miss a call. WireDesk answers every one — books the service call, quotes what your site says, sells the maintenance plan, and rings you for the no-cool emergency. Trained on your website, live in an afternoon.
Start free · No credit card · Website chat today, your phone line when you're ready
Three calls a hvac business gets every day
And what the agent does with each — from your website, never invented.
"My AC just stopped. Can you come today?"
Offers the real same-day slots from your calendar, books it, and texts you. If you've flagged no-cool as an emergency, it transfers the call to you live.
"What's your diagnostic fee?"
Quotes exactly what your website says, and what it's credited against if they proceed with the repair. Nothing invented.
"Do you do maintenance plans?"
Explains your plan from your site — what's included, the price, how many visits — and books the first tune-up.
Emergencies ring you. Everything else gets booked.
No heat below freezing, no cool over 90°, a gas smell, water where it shouldn't be — you decide what counts, and those calls transfer to your phone live with a spoken summary first. Tune-ups, quotes and plan questions get booked or answered without you. On a July afternoon that is the difference between fifteen booked calls and fifteen voicemails.
- 450 calls × 3 minutes of voice
- $270
- 250 website chats answered
- $5
- 120 emails answered
- $2.40
- A month
- ≈ $277 / month
At published usage rates, no seats, no monthly fee. One booked AC repair covers it.
See every rateMissed Call Revenue Calculator
How much do unanswered calls cost your business each month? Enter your weekly call volume, missed-call rate, booking rate and average job value to see the revenue walking out the door.
Missed calls × booking rate × job value. Weeks are converted to months at 52 ÷ 12. Nothing you enter leaves your browser.
Also free: Hear an AI Agent Answer the Phone
Questions hvac owners ask
Yes. You set the rule in plain language — 'no cooling when it's over 90°, no heat under 40°, any gas smell' — and it transfers those live and books the rest. It asks the caller the one or two questions it needs to know which is which.