The burst pipe calls at midnight. The quote calls at noon. It answers both.
WireDesk picks up every call, chat and email for your plumbing business. It books the routine work, quotes exactly what your website says, and for the flood at 2am it transfers the caller to you live. Trained on your site in minutes, no seats, pay for what it handles.
Start free · No credit card · Website chat today, your phone line when you're ready
Three calls a plumbing business gets every day
And what the agent does with each — from your website, never invented.
"There's water coming through the ceiling!"
Recognises the emergency, tells them where the shutoff usually is while it connects you, and transfers the live call to your phone with a summary spoken first.
"How much to unclog a drain?"
Quotes the price or the range from your website, says what's included, and books the visit into your calendar.
"Do you do water heaters?"
Answers from your services page — repair, replacement, tankless — and books an estimate or takes the details for a quote.
Floods ring you. Drains get booked.
Active leaks, sewage backups, no water at all — you name the emergencies, and those transfer to you live, any hour. Clogs, water heaters, estimates and 'do you service my area' get answered and booked without a call to you. You still get a text for every one, so nothing is a surprise in the morning.
- 320 calls × 3 minutes of voice
- $192
- 150 website chats answered
- $3
- 80 emails answered
- $1.60
- A month
- ≈ $197 / month
At published usage rates, no seats, no monthly fee. One water heater job covers a quarter.
See every rateMissed Call Revenue Calculator
How much do unanswered calls cost your business each month? Enter your weekly call volume, missed-call rate, booking rate and average job value to see the revenue walking out the door.
Missed calls × booking rate × job value. Weeks are converted to months at 52 ÷ 12. Nothing you enter leaves your browser.
Also free: Hear an AI Agent Answer the Phone
Questions plumbing owners ask
It does two things at once: keeps the caller calm and useful — where the shutoff valve usually is, turn off the water heater — and connects you live with a one-line summary. You take it from there. If you can't pick up, it takes the details and texts you immediately.