AI support your team can stand behind.
One agent across website chat, your support line, and email — grounded in your content, handing over to your people the moment it should, and priced by what it handles, not by seat. Built for support organizations that need control before scale.
Live call
+1 (332) 587-0690
Answering as Northwind Logistics
This month
18,402 conversations answered
1,240 handed to a person
Agent inbox
support@agents.wiredesk.ai
Replies in minutes, 24/7
Chat first. Then voice. Then email.
Roll out the way your customers arrive: the chat widget goes live with one script tag, a real phone number follows when you're ready, and the agent's email address is there from day one.
Every channel, one agent
Chat, phone, and email answered by the same agent with the same knowledge — one transcript history, one analytics view, no per-channel vendors to reconcile.
Grounded, with guardrails
Agents answer only from your approved content. When the answer isn't there, they say so and take a message — never inventing prices or policies.
Roles, invites & an audit trail
Owner, admin, and agent roles per workspace, invite-based membership, and an activity log of every configuration change — who switched a channel, who moved the spend cap.
Spend you control
Metered usage with a hard monthly cap per workspace. When the cap is reached, billable conversations stop — no surprise invoice, ever.
Analytics that answer to you
Conversations, leads captured, handover rate, topics and sentiment — plus the full transcript behind every number.
Actions on your systems
Lead capture, booking, and custom API actions let the agent do the work end-to-end — under rules you define per action.
Launch on your terms, not ours.
- 01
Chat first
The widget goes live with one script tag. Match your brand in the designer before anyone sees it.
- 02
Then voice
Move your published support line over when you're ready. Live transfer to the right team in business hours; a message taken after.
- 03
Then email
Share the agent's address. It replies in minutes and escalates the threads that need a person.
- 04
Every switch is yours
Per-channel on/off — pause chat without touching voice. Every agent keeps its own test surface.
What the enterprise plan adds
The platform is the same one your team can pilot free today. Enterprise adds the commercial and security wrapper your procurement expects.
Volume rates
Discounted per-message and per-minute pricing on chat, voice minutes, and email.
Security review support
Security questionnaire and DPA support, in writing, with an architecture walkthrough for your team.
Hands-on onboarding
We help load and tune your knowledge base so the agent sounds like your best support rep from day one.
Priority support
A named contact who knows your rollout, not a ticket queue.
Custom spend caps
Caps set to your volume, per workspace, with the same hard stop when they're reached.
Multi-brand & multi-location reporting
One analytics view across every agent, brand, and channel, with transcripts behind each number.
Need a completed security questionnaire or a DPA? Talk to the enterprise team →
Tenant-scoped data, grounded answers, hard spend caps, TLS on Cloudflare's edge — and an honest page on where our compliance roadmap stands, so your review starts from facts.