Missed Call Revenue Calculator
How much do unanswered calls cost you each month? Enter your weekly call volume, missed-call rate, conversion rate and average order value to see the revenue walking out the door.
- Free
- No signup
- Runs in your browser
Missed calls × conversion rate × value. Weeks are converted to months at 52 ÷ 12. Nothing you enter leaves your browser.
This ran in your browser on what you typed. The product runs on your actual calls, chats and emails.
Put an agent on the line — start freeAbout this tool
Every queue misses calls. Volume spikes, the team is on other lines, the shift ends — and the phone rings out. Most teams know the abandon rate and stop there, because the rate is a number nobody outside support can act on.
This calculator turns it into one they can. Put in how many calls you take in a week, how many go unanswered, how many answered calls convert, and what a converted call is worth. It shows what those missed calls cost a month and a year. No signup, nothing stored.
What each input means
- 01
Calls per week
Inbound only, across every line you publish. Your telephony provider's report has it; if you run several locations or brands, either total them or run this once per site.
- 02
Share that go unanswered
Abandoned in queue plus anything that reached voicemail or an after-hours message. Most callers who hit voicemail don't leave one — they call whoever answers next.
- 03
Conversion rate on answered calls
Of the calls someone does pick up, what share ends in an order, a booking, a renewal, or a retained customer? Use your own number; support-only lines can put 0 here and read the volume figures instead.
- 04
Average value of a converted call
Order value, contract value, or the margin you'd defend — whatever your finance team would recognise. Use the median, not your best week.
Questions about this tool
As accurate as your inputs. It's simple multiplication — missed calls × booking rate × job value — with no assumptions hidden inside it. Change any input and the result updates live, so you can see your best and worst case in ten seconds.
Wiredesk for multi-location groups
A line per site, one set of approved answers, and one view across the group.
Support cost & ROI calculator
Hours and dollars spent answering the same questions, and what an agent saves.
What does AI customer support cost per conversation?
Usage, per-resolution and per-seat pricing, on the same month of volume.