Hand over in the tools your team already uses.
Wiredesk answers chat, phone, email and WhatsApp from your own content. When a customer needs a person, it opens a ticket in the helpdesk your team already works in, with its summary and the whole transcript. Each page below says what that integration does, how you connect it, and what it doesn't do.
Helpdesks
AI Voice Agent Zendesk Integration: Calls to Tickets
Wiredesk answers your phone line, chat, email and WhatsApp, and opens a Zendesk ticket with the summary and full transcript when a customer needs your team.
ReadFreshdesk AI Agent with Voice, Chat and Email
An AI agent that answers calls, chat, email and WhatsApp, and opens a Freshdesk ticket with the summary and full transcript when a customer needs your team.
ReadHubSpot AI Agent: Tickets from Calls, Chat and Email
An AI agent that answers phone, chat, email and WhatsApp, and opens a HubSpot ticket linked to the customer's contact, with the summary and full transcript.
ReadAI Phone Agent for Intercom: Escalations to Your Inbox
Wiredesk answers your phone line, chat, email and WhatsApp, and starts an Intercom conversation with the full transcript when a customer needs your team.
ReadHelp Scout AI Agent with Phone Support
Add an AI agent that answers your phone line, chat, email and WhatsApp, and opens a Help Scout conversation with the full transcript for your team.
ReadGorgias AI Agent for Phone, Chat and Email Tickets
An AI agent that answers your store's calls, chat, email and WhatsApp, and opens a Gorgias ticket with the summary and full transcript for your team.
ReadOdoo Helpdesk AI Agent for Chat, Phone and Email
An AI agent that answers chat, phone, email and WhatsApp, and creates an Odoo Helpdesk ticket with the summary and full transcript for your team.
ReadChannels
Commerce and billing
Shopify AI Agent: Order Status by Phone, Chat and Email
An AI agent that tells customers where their Shopify order is, searches your products and starts return requests, on a call, in chat or by email.
ReadAI Agent for Stripe Billing Questions
Let an AI agent answer a customer's billing questions from Stripe: their plan, invoices, cancelling and the card on file. Only ever about their own account.
ReadScheduling
Cal.com AI Booking Agent for Phone, Chat and Email
Let an AI agent offer real open times from a Cal.com event type and book the one a customer confirms, on a call, in chat or by email.
ReadCalendly AI Agent: Book Meetings by Phone or Chat
Let an AI agent find open times on your Calendly event and book the one a customer confirms, on a call, in chat or by email. Needs a paid Calendly plan.
ReadNot available yet
Salesforce, Zoho Desk, Slack and Twilio are being built and can't be connected today. 3CX and Genesys are set up with us per customer. For anything else, the agent can call your own API with a custom action.
Questions about integrations
Zendesk, Freshdesk, HubSpot, Intercom, Help Scout, Gorgias and Odoo. Intercom and Help Scout get a conversation rather than a ticket.