Support calculators
Put a number on the queue: staffing, cost per ticket, SLA, CSAT, missed calls, AI pricing. Free, no signup.
AI Support Pricing Calculator: Per Seat vs Per ResolutionPrice one month of AI customer service three ways: per resolution, seats plus resolutions, and usage per reply. Your volume, your rates. Free.Missed Call Revenue CalculatorHow much do unanswered calls cost you each month? Enter your weekly call volume, missed-call rate, conversion rate and average order value to see the revenue walking out the door.Support Cost & AI ROI CalculatorWork out what answering customer conversations costs you in hours and dollars, how much an AI agent would resolve, and what it would bill at usage rates — net savings included.Call Center Staffing Calculator (Erlang C)Work out how many agents a phone queue needs with the Erlang C formula. Enter call volume, handle time, target service level and shrinkage to get a schedule.Cost Per Ticket CalculatorSee what each support ticket actually costs — cost per ticket or per contact — from agent pay, headcount and tooling spend. Free, runs in your browser.SLA & First Response Time CalculatorWork out SLA attainment and how many tickets breach it, including the after-hours tickets you're not answering fast enough. Free, no signup.Ticket Deflection Rate CalculatorWork out gross and net deflection rate — how many conversations skip a person, and how many come back anyway — plus the monthly cost it actually avoids. Free tool.CSAT Calculator: Customer Satisfaction Score & NPSFree CSAT calculator: satisfied responses ÷ total responses × 100, plus NPS from promoters and detractors, with a benchmark band for each. No signup.Average Handle Time (AHT) Calculator & FormulaCalculate average handle time: (talk + hold + after-call work) ÷ calls handled. Plus agent-hours per month and calls per agent-hour, for staffing. Free.After-Hours Call Cost CalculatorSee how many calls land outside business hours, how many go unanswered for good, and the revenue at risk each month from calls nobody calls back. Free tool.Answering Service Cost CalculatorCompare the monthly cost and cost per call of an in-house team, a live answering service, and an AI agent, side by side, using your own numbers. Free tool.